Attention WEB PORTAL USERS
Dear Valued Customers,
We have received reports that some users are experiencing difficulties accessing the customer portal on the Koch Logistics website and tendering new orders.
We are aware that Microsoft has recently pushed out several updates, which may be contributing to these issues. While we are not certain that this is the root cause, our IT team is diligently working to identify and resolve the problem.
The issues have primarily been reported by users accessing our site via Microsoft Edge or Google Chrome. Users of Firefox and Internet Explorer have reported successful access.
If possible, we recommend accessing our site through Firefox or Internet Explorer. For Edge users, you can reload our site in IE mode via the settings. (see image below)
We have received reports that some users are experiencing difficulties accessing the customer portal on the Koch Logistics website and tendering new orders.
We are aware that Microsoft has recently pushed out several updates, which may be contributing to these issues. While we are not certain that this is the root cause, our IT team is diligently working to identify and resolve the problem.
The issues have primarily been reported by users accessing our site via Microsoft Edge or Google Chrome. Users of Firefox and Internet Explorer have reported successful access.
If possible, we recommend accessing our site through Firefox or Internet Explorer. For Edge users, you can reload our site in IE mode via the settings. (see image below)
In addition to our web portal, our team is ready and available to assist you via phone or email.
We apologize for any inconvenience this may cause and appreciate your patience as we work to resolve these issues.
Thank you for your understanding.
We apologize for any inconvenience this may cause and appreciate your patience as we work to resolve these issues.
Thank you for your understanding.
